Shopify + gateway clearing account

Find the difference. Keep the files.

Drop the exports you already have. Tieout traces the variance back to source rows, entirely in this browser.

Turn off your wifi. It still works. No upload, account, analytics, or remote service.

Working currency

Suggested from your browser region. Used only when an export omits currency; amounts are never converted.

Access

Free

Full diagnosis stays free. Paid access unlocks downloadable working papers.

Practice defaults

Prepared by

Reviewed by

Prepared/reviewer names and currency only. No client or transaction data.

Drop Shopify, Stripe or PayPal, and optional Xero files

CSV exports, one optional carry-forward, and one optional prior close manifest

two exports, nothing uploaded, works offline

Bring the right files

Export paths

Choose the matching source below and follow every step. A refusal links back to the exact step that needs attention.

Shopify Payments

Go to Settings → Payments → View payouts → View Transactions.
Select Export → select range and CSV type → Export balance transactions.
Shopify emails the CSV to you. Return here and drop that attachment above.

Stripe observed

The exact menu path was not itemised. The observed route was Stripe Dashboard → test mode → All activity export. Use the equivalent All activity export in the account and mode you are reconciling.
Export the activity as CSV and drop the original file above. The observed export already contained id, Type, Source, Amount, Fee, Net, Currency, Created (UTC), and Available On (UTC); no column-selection interface was observed or assumed.

PayPal

Navigation not yet confirmed for business accounts. On a personal account the observed route is Activity → download statement → Download detailed statements → Custom. PayPal documents Activity → All Reports → Activity download, which we have not reached ourselves. Either way, you want the screen titled Activity report.
Set Transaction type to All transactions. Do not choose Balance affecting: it removes pending and other not-yet-settled activity that Tieout needs to explain the difference. The dropdown offers All transactions, Completed payments, and Balance affecting.
Set Format to CSV, then Create Report. PayPal queues the report and emails you; download it from that same page.
Columns are the open question. The personal-account report we obtained offered no field selection at all, and its CSV lacked Gross, Fee, Net, Reference Txn ID, Balance Impact, and Transaction Event Code — Tieout will refuse that file. PayPal documents a customisable 87-field report; we have not yet confirmed which account type exposes it. Do not guess: if Tieout refuses your file, tell us what your export offered.

Xero ledger observed

Xero has no CSV option anywhere. Do not spend time looking for one. Start with Google Sheets so the report’s Running Balance formulas are evaluated.

Go to Reporting → Account Transactions.
Filter the report to one account. Do not export all accounts: that file has no single closing anchor.
Include Date, Source, Description, Reference, Debit, Credit, and Running Balance.
Recommended: choose Google Sheets. After the sheet opens, use File → Download → CSV. Opening it in Sheets evaluates Xero’s volatile Running Balance formulas before download.
Excel alternative: export the workbook, open it in a spreadsheet application, and then save it as CSV. Do not use an automated converter: it leaves Running Balance as zeroes and Tieout refuses the file.